The Joint Commission standards relate to quality and safety care issues. Anyone believing that he or she has pertinent and valid information about such matters related to our staffing agency may provide input to the Joint Commission by submitting a complaint to the Office of Quality Monitoring at:
Division of Accreditation and Certification Operations
Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181
Customer Service Phone Line: 630-792-5800
To see more options, you can visit the Report a Complaint page on The Joint Commission’s website here.
Be sure to report any quality or safety concerns directly to FlexRN Executive Director and CNO: Diana O’Toole-Wylie by phone at: 703-929-8048 or by email at: firstname.lastname@example.org.